Frequently Asked Questions
What happens after I sign up with TSMA?
You will receive an email confirmation of your purchase, as well as a text message confirming the sign-up. You will also receive an email with welcome materials and an on-boarding video.
Communication is very important to us; we want you to have as smooth of an onboarding process as possible. Please note, International numbers will not receive a text message, and will hear from our team via email within 2 business days.
How many followers will I gain, and can you guarantee they will keep following me?
We guarantee a minimum amount of new followers every month, based on the plan you choose. This follower number is the gross aggregate number of new followers you receive during the Influencer campaign(s) for that month. You can expect to retain most of your new followers, although it’s natural that some people will choose to unfollow once the giveaway ends.
It’s always best for your page to retain the followers who genuinely appreciate your content and choose to stay. We will provide you with regular tips to optimize your presence for the best retention.
How long until I see growth on my account?
Will Instagram flag my account or disable it because I use this service?
No. TSMA’s growth program is the only method that works within Instagram’s Community Guidelines, Terms of Service, and with Instagram’s own algorithm. This is a growth service built to last, with zero reported errors.
Will this work for my industry?
What type of accounts do you use to help grow my account?
The quality of our partners is one of the reasons TSMA is so unique.
Can I specify who my campaign will be with?
Are all the followers real?
Yes, the people who are following the Influencer have to choose to follow you in order to enter the giveaway. It is essentially impossible for a fake account to complete this process, and anyone caught attempting to game the system in any way is immediately blocked and banned from our giveaways.
Do remember that the vast majority of the billion plus users on Instagram use it to consume, rather than create content. As such, many accounts may not be as robust as the ones you’re probably used to following.
Can I target specific demographics for new followers?
It is not possible to target niche-specific demographic audiences through celebrity campaigns. Remember that the people we are booking for the campaign have diverse, international audiences as well!
If you are interested in niche-specific, targeted follower growth, inquire about our outbound engagement option, or our cutting-edge full account management. Hello@TSMAconsulting.com
Will the followers actively engage with my content or just follow me?
As a client of TSMA, we will invite you to our industry-leading digital social media seminars, where you will learn how to build a profile that engages your audience. In short, they will engage if you provide content that is indeed, engaging. 😄
Can you just do a separate consultation for my account?
We provide you with a complimentary on-boarding and optimization video course upon signing up. However, if you want more hands-on support for your account, we recommend you consider our full Management Packages
Do you accept all customers/clients?
How does billing work? Does my payment recur on the 1st even if I sign up part way through the month?
Your first payment will be processed as soon as you check out on this website. You will then receive the guaranteed minimum growth you paid for by the end of that calendar month. For every month thereafter, billing will automatically recur on the 1st of the month.
If you sign up at the very end of a month, we may still be able to add you to a current campaign before billing recurs on the 1st. If not, our team will reach out to you and your payment will roll over to the next month.
If I need assistance once I’m a client, how do I reach you?
Can I cancel or change my subscription at any time?
Yes! Simply text our team at 213.344.0997. We want you to be happy and confident with our services, but of course, our biggest success stories have been with us the longest.
It is important to note that if you cancel after you have received your guaranteed growth for the month, your cancellation applies to your next renewal, and you will not be charged again.
Although we will do our best, we cannot always guarantee changes will be implemented prior to your next renewal, if the changes are requested after the 5th of each month.
What is TSMA?
TSMA Consulting (TSMAconsulting.com) has been the entertainment industry’s premier social media management firm for the last decade. By fully running the accounts of those who run Hollywood, we have generated powerful and longstanding relationships with some of the leading celebrities and businesses around the world. Our Growth Program is our most recent development, making available our proprietary growth processes at an accessible monthly cost.
We are so honored to have the opportunity to work with you. 💙